How do I update my details?
Updating your details is super easy with MyPet! First up login here: https://app.mypethq.io/login If you can’t remember your password you can reset it here: https://app.mypethq.io/forgot-password Once your logged in click profile. You can find some pictures showing this below! If you’re on a computer or tablet If you’re on a mobile device When you click this […]
I’m the new owner of a pet. How do I transfer them to my details / account.
We have made it easier then ever for you as the new keeper of a pet to transfer it into your account. Check out the video below or follow the instructions below! https://youtu.be/_UoD9YnyZQo Step by step guide Step 1 First up register HERE or login HERE. Step 2 If you’re registering as a new user […]
Will A Microchip Really Make It More Likely I’ll Get My Pet Back If They Go Missing?
YES. A survey in the UK was carried out of 7,700 stray pets. Dogs without a microchip found their way home in just 21.9% of cases. Dogs with a microchip found their way home in 52.2% of cases! Cats without a microchip found their way home in just 1.8% of cases. Cats with a microchip […]
Where Can I Find My Pets Microchip Number?
If you are unsure if your pets microchip number, check any documentation you got with your pet. You can also ask your pets breeder / rescue or previous owner if they know. If they can’t help please visit your vet who can scan your pet for their microchip.
What Is A Microchip? How Does It Work?
A microchip is a method of electronic identification. The chip itself is very small, about the size of a grain of rice. It normally holds a 15 digit unique number which is read using a microchip scanner. This number is then registered on an approved database against your details.
Is MyPet A Government Compliant Microchip Database?
Yes, MyPet is a certified government database. We meet all the guidelines in the government regulations which you can read HERE.
I Just Adopted A New Pet And It’s Showing As Registered On A Database. What Can I Do?
If your pet is registered on another database, there’s a few things you can do depending on where your pet came from: If you got your pet from their previous owner, you can contact them and ask them to contact the database and either ask them to remove the registration or transfer it to you. […]
As A Breeder Can I Use MyPet For Registering Pets?
You can register Pets with MyPet as a breeder and transfer them to new homes. We give a range of benefits to pet owners such as: Annual emails to ensure their details are up to date An email if your pet’s microchip is ever searched Access to Exclusive offers and discounts including 10% off in […]
How Does The MyPet Rescue Platform Work?
The MyPet rescue platform does quite a bit of stuff, so we thought it would be easier to make a video! Check it out below:
Do You Trade Or Swap Your Chips For Others?
The quick answer is no. We know some companies offer trade ins like “For every 1 chip you give us we’ll give you 3”. We don’t do offers like this for several reasons: It is not environmentally friendly. We can’t reuse those chips. They would have to be put disposed of. We’d much rather you […]